Terms and Conditions & Privacy Policy

1. Introduction

Welcome to Onedock. By using our services, you agree to comply with and be bound by the following Terms and Conditions and Privacy Policy. Please read them carefully.

2. Data Collection and Use

We collect and store personal and business data to enable core features of the platform. This includes:

  • Names, phone numbers, addresses, and email addresses of: Your employees, customers, customers’ employees.
  • Job-related photos uploaded by users
  • Pricing details and hourly rates for each customer and employee
  • Job schedules and work logs
  • Invoices, including generation and email dispatch
  • SMS communications related to job assignments and invoice notifications

This information is used solely to provide and improve our services.

3. Photo and Media Uploads

Employees may upload photos as part of documenting job completion. These images are stored securely and used only for internal reference and reporting.

4. Messaging and Notifications

Our system sends SMS notifications to:

  • Employees: job details, schedules, and work updates
  • Customers: invoice dispatch and upcoming work reminders

By using the system, you confirm you have obtained the necessary consent from your contacts to receive these messages.

5. Data Security

We take data security seriously. All personal information is stored securely and protected using industry-standard measures. We do not sell, rent, or share personal data with third parties, unless required by law.

6. User Responsibilities

You are responsible for:

  • Using the app in compliance with applicable laws (e.g., spam regulations for SMS)
  • Ensuring the accuracy of the information you input into the system
  • Obtaining permission from individuals whose data you upload

7. Your Rights

You and your users have the right to:

  • Request a copy of the data stored
  • Ask for corrections to incorrect information
  • Request deletion of data where appropriate

Please contact support@onedock.com.au for any data-related requests.

8. Changes to This Policy

We may update these terms from time to time. Changes will be posted on this page, and continued use of the service indicates your agreement with the updated terms.

9. Contact Us

For any questions, concerns, or requests related to privacy or terms, contact us at: support@onedock.com.au